My Team

I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients.

If you need to schedule an appointment, make changes to your policy, submit a claim or request any other service, please let us know. We will respond promptly.

Mark A Manz

Mark A Manz

Office 920-684-5722

Mark Manz is from Kiel, WI, where he was raised and currently resides.  Mark started with Northwestern Mutual in January 2016 and is committed to providing exceptional client service.  He has his health, life, property and casualty license for Wisconsin.  Ensuring that the client’s needs and expectations are being met and helping in any way possible to ensure a flowing business operation for the office is key for him.  His goal in the financial field is assisting clients to ensure the highest level of customer satisfaction is achieved daily.  Helping people feel comfortable with their decisions and being able to enjoy themselves in life is the ultimate reward. 

Outside of work, Mark enjoys running, snowmobiling, country line dancing, watching sports and giving back to his community.  He is the Cubmaster for Cub Scout Pack 3833 and head coach of the Kiel Middle School cross country program.  Being able to help the youth in Kiel to experience new adventures, programs and achieving their goals is a satisfying reward for him. 

His passion for ensuring those around him are happy and helping people enjoy life is the driving force behind all his pursuits.


Steven P Lankton

Associate Financial Representative
Office 920-684-5722

Following a 36-year career as a chemical engineer at UOP, now a Honeywell company located in the Chicago area, Steve retired to Manitowoc and joined Richter's team in 2013.  Steve's primary role in the office is running Northwestern Mutual's proprietary Personal Planning Analysis (PPA) software, an industry-leading tool for financial analysis and planning.  After clients complete a confidential questionnaire summarizing their current assets and goals for the future, Steve prepares a PPA report showing how things look, including any gaps that need to be addressed.  The PPA is updated and reviewed with the client on an annual basis at a minimum, and more frequently if desired.

Steve has his life and health insurance licenses, including long term care insurance.  He stays up to date with the latest thinking on the retirement planning topics, with both online courses and off-site seminars.

Steve's primary activity outside Northwestern Mutual is fundraising for the local Wisconsin Maritime Museum.


August P Richter, LUTCF®

Financial Representative


To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck